Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

The Director of Operations will oversee all operations of their location. In this role you will be responsible for the strategic and daily operations of the Sloomoo Institute leading a staff of 40+ on a daily basis to deliver an exceptional experience for our guests and at the same time you will be manufacturing thousands of tons of slime every year. You will lead the daily operation and management of Sloomoo Institute, creating an inclusive culture and a warm welcome for our guests, volunteers, and staff.

The Director of Operations will be confident in managing people, projects and budgets, and will know when to delegate and when to take ownership. They will bring a positive and empowering attitude to the team, and their motivating approach will ensure delivery to a high standard across the site. They will be able to work with a range of different stakeholders and demonstrate flexibility and a proactive and diplomatic approach to problem-solving. The Director of Operations will take the lead on the planning and delivery of work streams, ensuring that the Chief Operations Officer is kept informed and involved in key decision making.

Job Title: Director of Operations (GM)
Reporting to: Chief Operating Officer
Direct Reports: Attractions Manager + Production Manager + Inventory Supervisor

Skills & Experience

● Experience of operational management within a guest-facing operation

● Budgetary and line management experience (essential)

● Ability to prioritize the needs of the different departments

● Excellent time management and organizational skills

● Excellent communication skills and a friendly and approachable manner with staff from across the organization, ensuring good working relationships

● Ability to build and maintain strong relationships with key consultants and contractors

● Ability to engage with colleagues in a diplomatic manner

● Energetic, perceptive, confident problem solver with a good sense of humor

● All qualified candidates are required to pass a criminal background check.

Responsibilities

● HAVE FUN!

● Full P&L responsibility

● Develop and manage multi-million-dollar budget, forecast and profitability

● Manage floor manager, kitchen manager, retail store manager, security team and staff

● Manage procurement and inventory

● Manage guest service

● Develop Standard Operating Procedures

● Ensure staff are following all Standard Operating Procedures

● Manage staffing agencies when necessary

● Maintain brand integrity throughout the experience

● Operate multi-million-dollar retail store, develop planograms, manage promotions, signage, product placement, etc.

● Develop and manage processes to create and roll-out new slimes, slime products, improve productivity, inventory control, etc.

Leading Operational Teams

● Provide leadership and line management to the Sloomoo Institute team, ensuring that resourcing is planned for new developments, and staffing is managed across the site

● Support all operational departments to regularly review their working practices, and seek improvements to reduce the likelihood of accidents

● Lead quarterly Health & Safety Committee meetings, attended by representatives of all departments

Financial Responsibilities

● Maximize guest admissions income from the 2022/23 forecast and work with the senior management team, setting future forecasts and budgets

● Control Labor spend to ensure we are hitting and exceeding targets

● Manage P&L

Other Responsibilities

● Work closely with the marketing department to support marketing programs 

Success in this Role Looks Like…

● Provide a world class guest experience as evidenced by positive survey results

● Provide an engaging and rewarding workplace for all employees with a competitive retention rate and proven promotion

● Deliver and contribute to the evolution of the Sloomoo Brand

● Meet (and exceed) projected guest count and projections

● Creation and implementation of improvements for guest satisfaction, employee experience and revenue revenue growth

● Data Driven - use data to drive your decision making for sales and production

● Don’t be afraid to get slimy! Be ready and willing to jump into any role to support the team in times of need, or just for fun!

● Complete accident/incident report with documented follow through and resolution for each accident/incident within 24 hours of the incident

● You’re having FUN!

Job Type: Full Time (Salary)

Inclusivity Statement:
Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

NYC Salary Range: $125,000 - $150,000

Submit inquiries here.

Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

The Experience Manager will play a lead role in the daily operation and management of Sloomoo Institute, creating an inclusive culture and a warm welcome for our guests, volunteers and staff. The Experiences Manager will be confident in managing people, projects and budgets, and will know when to delegate and when to take ownership. They will bring a positive and empowering attitude to the team, and their motivating approach will ensure delivery to a high standard across the site. They will be able to work with a range of different stakeholders and demonstrate flexibility and a proactive and diplomatic approach to problem-solving.

The Experiences Manager will take the lead on the planning and delivery of certain work streams, ensuring that the Director of Operations is kept informed and involved in key decision making.

Job Title: Experience Manager
Reporting to: General Manager (Director of Operations)
Direct Reports: Assistant Experiences Manager + Retail Store Manager + Sloomoo Institute Shift Leads + Sloomoo Institute Experience Staff

Skills & Experience

● 7+ years of experience of operational management within a guest-facing operation (essential) including hotels, restaurant/food & beverage, entertainment operations, museums, live events, cruise lines, or similar.

● Excellent time management and organizational skills

● Excellent communication skills and a friendly and approachable manner with staff from across the organization, ensuring good working relationships

● Ability to engage with colleagues in a diplomatic manner, with firmness where necessary

● Thorough knowledge of Microsoft Office, Google Suite, Slack, Project Management Systems (Asana or similar).

● Budgetary and line management experience (essential)

● Ability to prioritize the needs of the different departments

● Ability to build and maintain strong relationships with key team members and outside partners

● Energetic, perceptive, confident problem solver with a good sense of humor

● Familiarity with scheduling software and payroll systems.

● All qualified candidates are required to pass a criminal background check.

Leading the Guest Experience

● HAVE FUN!

● Overall leadership of the guest experience, line management of the Experience Management team (staff of 10-20 team members per shift), and responsibility for creating an exceptional experience for all guests

● Take personal responsibility for presentation standards across the site, working closely with relevant departments to agree remedial works and continuous improvement

● Strategic development of the guest experience, including future resourcing priorities for ticketing & admission, and the permanent and flexible/seasonal team members

● Continually support and challenge the teams to maintain and improve the overall experience, championing developments that have a positive impact on the guest experience. 

● Provide team members with coaching/progressive disciplinary action as necessary.

● Benchmark Sloomoo Institute against other comparable guest Experiences and ensure the adoption of best practices as well as operational efficiencies.

● Develop and maintain excellent working relationships with relevant leadership teams

● Champion all requirements relating to accessibility including physical facilities and staff training, and delivery and improvements across the site.

● Strategic overview of signage and messaging across the whole site, responding to new ideas and improvements. 

● Maintain guest satisfaction score (likelihood to recommend) of 4.5 Star or higher 

Leading Operational Teams

● Provide leadership and line management to the Sloomoo Experience team, ensuring that resourcing is planned for new developments/unique events (parties, group sales and buyouts, etc), and staffing is managed across the site

● Support all operational departments to regularly review their working practices, and seek improvements to reduce the likelihood of accidents

● Lead quarterly Health & Safety Committee meetings, attended by representatives of all departments

● Collaborate with local businesses to ensure a diverse and neurodiverse workforce

● Being a source of consistency during high pressure operational situation

● Setting organized and clear expectations with team leaders and associates.

● Ensure safety is top priority at the institute

● Adherence to company SOP’s for the attraction and ensure that they are in place and employees are trained as per those SOP’s & Requirements. 

● Lead monthly team meetings.

● Manage employee disputes with HR representative as needed.

Financial responsibilities

● Maximize guest admissions income from the 2022/23 forecast and work with the senior management team, setting future forecasts and budgets

● Control Experience Labor spend to ensure we are achieving budgets

● Manage 4 wall P&L for Experience

● Bank drops as necessary

● Ongoing reconciliation of retail

Other responsibilities

● Work closely with the Production Manager 

● Work closely with the Head of Marketing to support marketing programs 

● Support marketing efforts through videos, pictures, stories etc.

● Deliver and contribute to the evolution of the Sloomoo Brand 

Success in this Role Looks Like…

● Promptly responds to all changes and challenges and ensuring decisions are made with optimal guest/employee experience in mind

● A team environment where slimetenders are cross-trained and able to lead any station

● Consistent quality of team members

● Consistent schedule among team members resulting in retention levels of 70%+

● High net promoter score (nps) of at least 80% among employees

● Positive guest reviews exceeding 4.5 stars

● Retail sales averaging at least $15/guest 

● Maintaining appropriate staffing levels that meet headcount and budgetary expectations

● Data Driven - use data to drive your decision making for sales and production

● You’re having FUN!

Job Type: Full Time (Salary)

Inclusivity Commitment:Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

NYC Salary Range: $80,000 - $100,000

Submit inquiries here.

Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

The Assistant Experience Manager working in conjunction with the Experience Manager will play a lead role in the daily operation and management of Sloomoo Institute, creating an inclusive culture and a warm welcome for our guests, volunteers and staff. The Experience Manager will be confident in managing people, projects and budgets, and will know when to delegate and when to take ownership. They will bring a positive and empowering attitude to the team, and their motivating approach will ensure a high standard of delivery across the site. They will be able to work with a range of different stakeholders and demonstrate flexibility and a proactive and diplomatic approach to problem-solving.

Job Title: Assistant Experience Manager
Reporting to: Experience Manager
Direct Reports: Sloomoo Institute Shift Leads + Sloomoo Institute Experience staff

Qualifications:

● 3+ years of experience of operational management within a guest-facing operation (essential) including hotels, restaurant/food & beverage, entertainment operations, museums, live events, cruise lines, or similar.

● Excellent time management and organizational skills

● Excellent communication skills and a friendly and approachable manner with staff from across the organization, ensuring good working relationships

● Ability to engage with colleagues in a diplomatic manner, with firmness where necessary

● Energetic, perceptive, confident problem solver with a good sense of humor

● This position requires prolonged periods of standing, walking, repetitive motions, arm waving, bending, kneeling and climbing, at times while wearing a costume or uniform.

● Thorough knowledge of Microsoft Office, Google Suite, Slack, Project Management Systems (Asana or similar).

● All applicants must be able to lift up to 50 lbs.

● All qualified candidates are required to pass a criminal background check.

Leading the Guest Experience

● HAVE FUN!

● When the Experience Manager is off site, the Assistant Experience Manager assumes overall leadership of the guest experience, line management of the Attraction team, and responsibility for creating an exceptional experience for all guests

● Take personal responsibility for presentation and experience standards across the site.

● Support the Experience Manager with the strategic development of guest operations, including future resourcing priorities for admissions and the permanent and flexible seasonal staffing teams.

● Continually support and challenge the teams to maintain and improve the overall experience, championing developments that have a positive impact on the visit

● Develop and maintain excellent working relationships with relevant leadership teams.

● Champion all requirements relating to accessibility including physical facilities and staff training, and delivery and improvements across the site.

● Experience with creating and managing shift schedules and scheduling software

● Work closely with the marketing team to deliver local strategies and ensure that they are in line with the Sloomoo Brand.

Financial Responsibilities

● Support the Experience Manager to maximize guest admissions income and support the senior management team, with future forecasts and budgets

● In conjunction with the Experience Manager control Attraction/Front of House Labor spend to ensure we are achieving budgets

Other responsibilities

● Work closely with the Production team to support the needs of all guests

● Support marketing efforts through videos, pictures, stories etc. 

Success in this Role Looks Like…

● Promptly responds to all changes and challenges and ensuring decisions are made with optimal guest/employee experience in mind

● A team environment where slimetenders are cross-trained and able to lead any station

● Consistent quality of team members

● Consistent schedule among team members resulting in retention levels of 70%+

● High net promoter score (nps) of at least 80% among employees

● Positive guest reviews exceeding 4.5 stars

● Retail sales averaging at least $15/guest

● Maintaining appropriate staffing levels that meets head count and budgetary expectations

● You’re having FUN!

Job Type: Full Time (Salary)

Inclusivity Commitment:Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

NYC Salary Range: $60,000 - $80,000

Submit inquiries here.

Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

The Experience Associate works in conjunction with the Experience Manager and plays a leading role in the daily operation and management of Sloomoo Institute creating an inclusive culture and a warm welcome for our guests, volunteers and staff. The Experience Associate will be confident in managing people and projects. They will bring a positive and empowering attitude to the team, and their motivating approach will ensure delivery to a high standard across the site. They will be able to work with a range of different stakeholders and demonstrate flexibility and a proactive and diplomatic approach to problem-solving.

Job Title: Experience Associate
Reporting to: Experience Manager + Assistant Experience Manager

Direct Reports: Slimetenders

Qualifications: 

● Experience of operational management within a guest-facing operation including hotels, restaurants/food & beverage, entertainment operations, museums, live events or similar (required)

● Excellent time management and organizational skills

● Excellent communication skills and a friendly and approachable manner with staff from across the organization, ensuring good working relationships

● Ability to engage with colleagues in a diplomatic manner, with firmness where necessary

● Knowledge of Microsoft Office, Google Suite, Slack, Project Management systems

● Energetic, perceptive, confident problem solver with a good sense of humor

● Able to problem solve in a fast paced environment

● All qualified candidates are required to pass a criminal background check.

Leading the guest Experience

● The Experience Associate in partnership with Experience Managers assumes overall leadership of the guest experience, line management of the team (10-20 members per shift), and responsibility for creating an exceptional experience for all guests.

● Take personal responsibility for presentation and experience standards across the site.

● Continually support and challenge the teams to maintain and improve the overall experience, championing developments that have a positive impact on the visit. Communicate with leadership regarding staff coaching opportunities.

● Develop and maintain excellent working relationships with relevant leadership teams.

● Champion all requirements relating to accessibility including physical facilities and staff training, and delivery and improvements across the site.

● Represent the guest Experience team in meetings and committees as assigned.

● Other duties as assigned

Financial responsibilities

● In conjunction with the Experience Manager control labor spend to ensure we are maintaining front of house (FOH) labor budgets to set standard.

Other responsibilities

● Work closely with the production team to support the needs of our guests. 

● Support marketing efforts through videos, pictures, stories etc.

● Other responsibilities as assigned by managers.

Success in this Role Looks Like…

● Identifies real time solutions to resolve guest or employee issues

● Report any issues, including written incident reports at the end of the shift

● Support the Manager on Duty on delivering top of the class birthday parties, events & groups visits.

● Lead by example displaying the expectation of the team through your actions

● Aware of the needs of the team and providing training, support, breaks when necessary

● Ensure that safety is the top priority at all times. 

● You’re smiling, being authentic - even when guests may not be around!

● You’re having FUN!

Job Type: Full Time (Hourly)

Inclusivity Commitment:
Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

NYC Salary Range: $45,000 - $55,000

Submit inquiries here.

Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

The Retail Supervisor position will play a lead role in the daily revenue growth of Sloomoo Institute supporting guests with their purchases and ensuring the organization and attractiveness of the retail space as well as maintaining necessary staffing levels at all times.

Job Title: Retail Supervisor
Reporting to: Director of Operations + Manager on Duty
Direct Reports: Retail Associate

Required Skills/Abilities: 

● Excellent verbal communication skills.

● Excellent active listening skills.

● Excellent sales and guest service skills.

● Extensive knowledge of the merchandise sold.

● Ability to anticipate guests’ needs.

● Ability to recommend merchandise to guests.

● Ability to operate or to quickly learn the store’s point-of-sale system.

● Education and Experience:

● High school diploma or equivalent preferred.

● Previous retail experience preferred.

● On-the-job training provided.

● Physical Requirements: 

● Prolonged periods of standing and walking throughout the retail space.

● Must be able to lift up to 25 pounds at times.

● All qualified candidates are required to pass a criminal background check.

Duties/Responsibilities:

● HAVE FUN!

● Oversees the entire retail area ensuring planogram layout and products are displayed as expected.

● Manages Retail Associates including hiring, training and coaching.

● Ensure necessary staffing levels. 

● Warmly greets and interacts with guests. 

● Consults with guests to understand their needs and preferences related to merchandise. 

● Demonstrates and explains merchandise, selecting and suggesting options suitable for the guests needs.

● Deep product knowledge of all products for sale in retail and inventory.

● Answers guests questions about merchandise. 

● Assists guests with purchase decisions. 

● Retrieves merchandise from production or other inventory locations; place special orders.

● Collects payment using the store point of sale system.

● Processes returns and exchanges.

● Performs other duties as assigned.

● End of day retail till count along with receipts.

● Put a strategy in place to minimize wastage, and have a loss prevention plan in place. 

● Daily bag check for all slimetenders and slimemakers upon completion of their shift.

Success in this Role Looks Like…

● On a daily basis review shelves and ensure that the store is fully stocked and products are priced correctly

● Weekly review of purchases and opportunity for improving sales with the Experience Manager.

● Perform ongoing A/B testing to facilitate data collection about product placement.

● Ensure the presentation of all products is in keeping with the planogram.

● Weekly review of inventory and forecsasting needs.

● Staffing schedules are distributed 1 month in advance.

● Consistent staffing including 70%+ retention among staff.

● Retail sales averaging $15/guest

● Weekly report on wastage and missing inventory

● You’re having FUN!

Job Type: Full Time (Salary)

Inclusivity Commitment:Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

NYC Salary Range: $50,000 - $70,000

Submit inquiries here.

Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

The Retail Specialist position will play a lead role in the daily revenue growth of Sloomoo Institute supporting guests with their purchases and ensuring the organization and attractiveness of the retail space. Sloomoo Institute has the mentality of a start-up and everyone has a cross-functional role. All team members are trained to be diligent and fluid, able to navigate multiple things at once, and work closely with the team. We are a fast growing retail brand with a robust retail store, e-commerce division and national location growth.

Job Title: Retail Specialist
Reporting to: Director of Operations + Manager on Duty + Retail Supervisor
Direct Reports: None
Required Skills/Abilities: 

● Excellent verbal communication skills.

● Excellent active listening skills.

● Excellent sales and guest service skills.

● Extensive knowledge of the merchandise sold.

● Ability to anticipate guests’ needs.

● Ability to recommend merchandise to guests.

● Ability to operate or to quickly learn the store’s point-of-sale system.

● Education and Experience:

● High school diploma or equivalent preferred.

● Previous retail experience preferred.

● On-the-job training provided.

● Physical Requirements: 

● Prolonged periods of standing and walking throughout the retail space.

● Must be able to lift up to 25 pounds at times.

● Be able to multitask in a fast paced environment

● All qualified candidates are required to pass a criminal background check.

Duties/Responsibilities:

● HAVE FUN!

● Warmly greets and interacts with guests. 

● Consults with guests to understand their needs and preferences related to merchandise. 

● Demonstrates and explains merchandise, selecting and suggesting options suitable for the guest’s needs.

● Answers guest’s questions about merchandise. 

● Assists guests with purchase decisions. 

● Retrieves merchandise from sales floor, stock room, or other inventory locations; places special orders.

● Collects payment using the store point of sale system.

● Processes returns and exchanges.

● Performs other duties as assigned.

Success in this Role Looks Like…

● On a daily basis review shelves and ensure that the store is fully stocked and products are priced correctly

● Weekly review of purchases and opportunity for improving sales with the Experience Manager.

● Ensure the presentation of all products is in keeping with expectation. 

● Weekly review of inventory and making forecasting recommendations.

● Retail sales averaging $15/guest

● You’re having FUN!

Job Type: Full Time (Hourly)

Inclusivity Commitment:Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

NYC Salary Range: $45,000 - $55,000

Submit inquiries here.

Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

The role of Production Manager (PM) is critical to the success of Sloomoo. The PM will run the "kitchen" including all the Sloomoo Institute products, retail, e-commerce and attraction product needs. You will be responsible for leading the company's day-to-day business operations including managing the team, forecasting, budget control, confirming operational standards and compliance is followed, and addressing any and all administrative issues.

Job Title: Production Manager
Reporting to: Director of Operations (GM)
Direct Reports: Assistant Production Manager + Production Associates + Production Staff

Qualifications

● 7+ Years of experience in relevant fields - Production Line Management, Restaurant Management, Procurement, Inventory, etc.

● Bachelor's degree in a related discipline

● Strong interpersonal and communication skills

● Proficient in leading and managing a team of 5-15 team members.

● Experience in product manufacturing and forecasting

● Thorough knowledge of Microsoft Office, Google Suite, Slack, Project Management Systems (Asana or similar).

● Familiarity with scheduling software and payroll systems.

● All qualified candidates are required to pass a criminal background check.

Responsibilities

● HAVE FUN!

● Manufacture all the slime and product needs for Sloomoo Institute.

● Work with the Director of Operations to effectively forecast all production needs for the venue, retail and eCommerce.

● Create and oversee a structured process for quality control, procurement, inventory, packing, shipping

● Manage the staffing of all job functions, ensuring staffing costs and production needs are within agreed limits

● Collaborate with local businesses to ensure a diverse and neurodiverse workforce

● Measure and improve the effectiveness of all processes 

● Analyze all data points including but not limited to staffing, quantity, e-commerce

● Continually evaluate the entire production process with the goal of improving productivity and quality

● Lead and monitor quality assessments to ensure guest satisfaction

● Maintain a safe production environment

● Coordinate with key internal and external production stakeholders

● This position requires prolonged periods of standing, walking, repetitive motions, arm waving, bending, kneeling and climbing, at times while wearing a costume or uniform.

● Must be able to lift up to 50 lbs.

● Work closely with the marketing team if need be to fulfill all orders within an agreed time 

● Collaborate with the Director of Operations, Retail Supervisor, & Inventory Supervisor to ensure that we maintain enough inventory for retail, the attraction & e-commerce.

Leading Operational Teams

● Provide leadership and line management to the Sloomoo Slimemaker team, ensuring that resourcing is planned for new developments/unique events (parties, group sales and buyouts, etc), and staffing is managed across the site

● Support all operational departments to regularly review their working practices, and seek improvements to reduce the likelihood of accidents

● Lead quarterly Health & Safety Committee meetings, attended by representatives of all departments

● Collaborate with local businesses to ensure a diverse and neurodiverse workforce

● Being a source of consistency during high pressure operational situation

● Setting organized and clear expectations with team leaders and associates.

● Ensure safety is top priority at the institute

● Adherence to company SOP’s and ensure they are in place and employees are trained as per the SOP Requirements. 

● Manage employee disputes with HR representative as needed.

● Ensure E-commerce is optimized to provide world class customer support.

● Collaborate with all locations to continuously improve recipes and processes to drive guest satisfaction and consistency.

Financial responsibilities

● Control Experience Labor spend to ensure we are achieving budgets

● Manage 4 wall P&L for Experience

● Ongoing reconciliation of financials

Other responsibilities

● Work closely with the Experience Manager 

● Work closely with the Head of Marketing to support marketing programs 

● Deliver and contribute to the evolution of the Sloomoo Brand 

Success in this Role Looks Like…

● Promptly responds to all changes and challenges and ensuring decisions are made with optimal guest/employee experience in mind

● A team environment where slimemakers are cross-trained and able to lead any task

● Consistent quality of team members

● Consistent schedule among team members resulting in retention levels of 70%+

● High net promoter score (nps) of at least 80% among employees

● Maintaining appropriate staffing levels that meet head count and budgetary expectations

● Quarterly plans in place for projected needs through working closely with the General Manager on forecasting and ensuring that a rolling 4 week production plan is developed and reviewed on a weekly basis

● Complete all orders for e-commerce ensuring they are accurate, on time and on budget.

● Control the quality of slime being produced. 

● Provide feedback to the Director of Operations on improvements in the production department. 

● Data Driven - use data to drive your decision making for sales and production.

● You’re having FUN!

Job Type: Full Time (Salary)

Inclusivity Commitment: Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

NYC Salary Range: $80,000 - $100,000

Submit inquiries here.

Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

The Assistant Production Manager will play a supporting role in the daily operation and management of the Production facility at Sloomoo Institute, creating an inclusive culture and a warm welcome for our guests, volunteers, and staff. The Assistant Production Manager will be confident in managing people, projects, and budgets, and will know when to delegate and when to take ownership. They will bring a positive and empowering attitude to the team, and their motivating approach will ensure delivery to a high standard across the Production. They will be able to work with a range of different stakeholders and demonstrate flexibility and a proactive and diplomatic approach to problem-solving.

The Assistant Production Manager will support the Production Manager in planning and delivery of certain work streams, ensuring that the Production Manager is kept informed and involved in key decision-making.

Job Title: Assistant Production Manager
Reporting to: Production Manager
Direct Reports: Production Associate + Production Staff

Skills & Experience:

● 10 years of experience in relevant fields – Production Line Management, Productivity, Restaurant Management, Procurement, Inventory etc.

● Ability to prioritize the needs of the different departments

● Excellent time management and organizational skills

● Excellent communication skills and a friendly and approachable manner with staff from across the organization, ensuring good working relationships

● Ability to build and maintain strong relationships with key consultants and contractors

● Thorough knowledge of Microsoft Office, Google Suite, Slack, Project Management Systems (Asana or similar).

● Ability to engage with colleagues in a diplomatic manner, with firmness where necessary

● Energetic, perceptive, confident problem solver with a good sense of humor

● All qualified candidates are required to pass a criminal background check.

Responsibilities:

● HAVE FUN!

● Support the Production Manager in the leadership of Production operations, line management, and responsibility for the production of all Sloomoo Institute product

● Support the Production Manager in the safety, organization and cleanliness standards of the production 

● Manage e-commerce fulfillment ensuring on-time deliveries and order accuracy

● Continually support and challenge the production team to maintain and improve the overall productivity and quality, championing developments that have a positive impact on staff efficiency and quality

● Manage product production in line with attraction visitation and store sales, ensuring effective tools are in place to forecast and produce the required amount of product just before it is needed

● Develop and maintain excellent working relationships with relevant teams

● Support the Production Manager in recruiting and training of all production staff ensuring that individuals are multi-skilled and able to work at multiple Production stations

● Support Sloomoo Leadership in the development of processes to train new team members as necessary

● Work in conjunction with the inventory team to ensure Attraction space is optimized at all times

● Ensure healthy labor to production costs are optimized

● Review product sales versus production costs to ensure we are optimizing our labor spend v product sales

● This position requires prolonged periods of standing, walking, repetitive motions, arm waving, bending, kneeling and climbing, at times while wearing a costume or uniform.

● Work closely with the production manager, retail supervisor, & inventory supervisor to ensure that we maintain enough inventory for retail, the attraction & e-commerce.

● All applicants must be able to lift up to 50 lbs.

Success in this Role Looks Like…

● Promptly responds to all changes and challenges and ensuring decisions are made with optimal guest/employee experience in mind

● A team environment where slimemakers are cross-trained and able to lead any task

● Consistent quality of team members

● Consistent schedule among team members resulting in retention levels of 70%+

● High net promoter score (nps) of at least 80% among employees

● Maintaining appropriate staffing levels that meet head count and budgetary expectations

● Quarterly plans in place for projected needs 

● Complete all orders for e-commerce ensuring accuracy, on time and on budget - 

● Control the quality of slime being made. 

● Provide feedback to the Production Manager on improvements in the production department. 

● You’re having FUN!

Job Type: Full Time (Salary)

Inclusivity Commitment: Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

NYC Salary Range: $60,000 - $80,000

Submit inquiries here.

Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

The Production Associate will play a supporting role in the daily operation and management of the Production facility at Sloomoo Institute, creating an inclusive culture and a warm welcome for our guests, volunteers and staff. The Production Associate will be confident in managing people and daily projects and will know when to delegate and when to take ownership. They will bring a positive and empowering attitude to the team, and their motivating approach will ensure delivery to a high standard across the Production. They will be able to work with a range of different stakeholders and demonstrate flexibility and a proactive and diplomatic approach to problem-solving.

The Production Associate will support the Production Managers in planning and delivery of certain work streams, ensuring that the Production Management plans are executed in a timely manner.

Job Title: Production Associate
Reporting to: Production Manager & Assistant Production Manager
Direct Reports: Sloomoo Institute Production staff

Skills & Experience

• At least 2 years in productivity and line management experience in a similar field (food & beverage preparation, inventory, recipe management etc. (required)

• Ability to prioritize the demands of the Production

• Thorough knowledge of Microsoft Office, Google Suite, Slack, Project Management Systems

• Able to prioritize the demands of production

• Excellent time management and organizational skills

• Excellent communication skills and a friendly and approachable manner with staff from across the organization, ensuring good working relationships

• All qualified candidates are required to pass a criminal background check.

Leading the Production

• HAVE FUN!

• Support the Production Managers in the leadership of Production operations, line management, and responsibility for production of all Sloomoo Institute product

• Support the Production Managers in the organization and cleanliness standards of the Production

• Partner with front of house (FOH) management on production-based needs to flawlessly execute guest-facing operation

• Manage e-commerce fulfillment ensuring on time deliveries and order accuracy

• Continually support and challenge the Production team to maintain and improve the overall productivity and quality, championing developments that have a positive impact on staff efficiency and quality

• Manage product production in line with attraction visitation and store sales, ensuring effective tools are in place as per the Managers request. 

• Develop and maintain excellent working relationships with relevant leadership teams

• Support the Production Managers in recruiting and training of all Production staff ensuring that individuals are multi skilled and able to work at multiple Production stations

• Support the Production Managers by following quality control procedures throughout every shift. 

• Support the Production Managers by motivating and driving the Production staff work flow to ensure the products will get finished in a timely manner. 

• Work in conjunction with the inventory team to ensure workspace is optimized at all times.

• Support the Production Manager in the safety, organization and cleanliness standards of the production 

Leading Operational Teams

• Own the quality control management for each assigned shift.

• Manage a fun environment, ensuring optimal output and meeting all operational goals.

Financial responsibilities

• Ensure healthy labor to production costs in conjunction with Production Managers.

• Minimize product wastage on a daily basis.

Success in this Role Looks Like…

• Identifies real time solutions to resolve guest or employee issues

• Report any issues, including written incident reports at the end of the shift

• Lead by example displaying the expectation of the team through your actions

• Aware of the needs of the team and providing training, support, breaks when necessary

• Ensure that safety is the top priority at all times. 

• You’re having FUN!

Job Type: Full Time (Hourly)

Inclusivity Commitment: Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

NYC Salary Range: $45,000 - $55,000

Submit inquiries here.

Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

The role of Inventory Supervisor is critical to the success of Sloomoo. The Inventory Supervisor will keep track of the many Sloomoo items including ingredients for slime, charms, scents, colors. The ideal candidate is a highly capable and analytical leader who will join our talented team of slimemakers! You will be responsible for managing a 90 day quarterly lead calendar to ensure the company's day-to-day business operations are running smoothly.

Job Title: Inventory Supervisor
Reporting to: Production Manager
Direct Reports: Inventory Associates + Shipping & Receiving Supervisor & Associates

Qualifications:

• 5+ years of relevant supply chain, inventory & purchasing experience

• Exposure to, and understanding of, financial planning and the linkages between the demand/supply plan and the financial plan

• Project Management experience and project management software

• Hands-on experience working with multiple partners to resolve exceptions and negotiate best alternatives

• Experience with Excel & SAP is preferred

• Strong people skills

• Positive, self-motivated attitude

• Attention to detail & strong organizational skills

• Ability to work environment where you will work hands on and independently

• Strong communication skills

• Strong computer skills

• All qualified candidates are required to pass a criminal background check.

Responsibilities:

• HAVE FUN!

• Establish and maintain accurate inventory of all product and check quantities to ensure accuracy

• Identify and assist with any inventory issues that arise

• Manage inventory count

• Insure the safety and security of all inventory

• Help maintain a neat, clean, organized stockroom that includes sweeping, dusting, straightening of merchandise and trash removal

• Receive freight, load and unload trucks

• Communicate effectively with team and management

• Ongoing communication with outside vendors including warehouse company as well as staffing agencies

• Maintaining accuracy of purchase order data: including items, quantities, due dates, special instructions and terms and conditions and receipt dates.

• Resolve order and billing discrepancies in coordination with accounting and vendors

• Assure the integrity of the inventory

• Process returned purchased items that are not acceptable or do not meet specifications

• Manage Shipping & Receiving for all incoming shipments

• Ensure inbound shipment count is accurate and reported timely

• Keep team members informed of inventory issues

• Pursue opportunities that will improve the Company’s cost position

• Communicate with management concerning new products and forecasts

• Assist with implementing, directing and sustaining continuous improvement initiatives

• Establish and encourage a culture of accountability

• Implement a floor plan for the back office

• Work closely with the Production Manager & Procurement Team to ensure that we have all items necessary to run the day to day operations

• Ensure that safety of team members is the top priority at all times. 

• Be able to lift 50 pounds

Success in this Role Looks Like…

• Ensure that all products are accounted for and minimize wastage or lost levels do not exceed  2%of total sales

• Ensure inbound shipments are received into system within 24 hours

• Weekly accurate inventory count and report to Production Manager

• Weekly receipts of shipments from warehouse

• Create a strong system of count & ordering.

• Work closely with the Procurement Manager ensuring stock levels are accurate at warehouse and holding pallet counts at warehouse are kept to a minimum.

• You’re having FUN!

Job Type: Full Time (Salary)

Inclusivity Commitment:
Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

NYC Salary Range: $50,000 - $65,000

Submit inquiries here.

Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

The role of Shipping & Receiving Associate is to support the Inventory Supervisor through the receipt and verification of goods. . The Inventory Shipping & Receiving Associate will work under the direction of the Inventory Supervisor and assist with the tracking of the many Sloomoo items including ingredients for slime, charms, scents, colors. The ideal candidate is a highly capable and analytical leader who will join our talented team of slimemakers! 

Job Title: Shipping & Receiving Associate
Reporting to: Inventory Supervisor
Direct Reports: None

Qualifications:

• 2+ years of relevant supply chain, inventory & purchasing experience

• Project Management experience and project management software

• Hands-on experience working with multiple partners to resolve exceptions and negotiate best alternatives

• Experience with Excel & SAP is preferred

• Strong people skills

• Positive, self-motivated attitude

• Attention to detail & strong organizational skills

• Ability to work environment where you will work hands on and independently

• Strong communication skills

• Strong computer skills

• Ability to accurately sort, count, and verify items received.

• Basic understanding of railway, dock, and warehouse procedures.

• Good organizational skills and attention to detail.

• All qualified candidates are required to pass a criminal background check.

Responsibilities:

• HAVE FUN!

• Receives goods and verifies the quality and count of all items unloaded from railroad cars, trucks and trailers; checks against suppliers’ count and immediately reports discrepancies to carriers, supervisor, and purchasing officer per company policy.

• Verifies and records all items loaded for shipments.

• Carefully and accurately maintains shipping records for requested categories including goods returned, dunnage, and returnable pallets.

• Maintains database of shipment data to ensure that guest orders are updated and that appropriate billing documents are provided to accounting or other associated departments as required.

• Notifies supervisor of major discrepancies, over-shipments, or substitutions.

• Completes information on damage claims for in-transit damage.

• Transports materials on shipping dock with a hand truck or other vehicle as needed.

• Must be able to traverse distribution warehouse and access a variety of storage spaces and shelving units by stretching, squatting, and reaching.

• Must be able to work in a variety of weather conditions and temperatures in the warehouse and on the loading dock. 

• Performs other clerical duties.

• Ensure that safety of team members is the top priority at all times. 

• Must be able to lift up to 50 pounds at a time.

Success in this Role Looks Like…

• Timely reporting of all accidents and incidents as well as action plan for prevention

• Receipt of weekly shipments

• Organized structure for all items

• Recommends improved systems or methods for creating structure

• You’re having FUN!

Job Type: Full Time (Hourly)

Inclusivity Commitment: Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

NYC Salary Range: $45,000 - $55,000

Submit inquiries here.

Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

The role of Facilities Supervisor is critical to the success of Sloomoo. The Facilities Supervisor will work under the direction of the Experience Manager and in collaboration with the Production Manager and assist with the physical upkeep and maintenance of the facility. The ideal candidate is a highly capable and dedicated team member who is able to fulfill basic building and attraction maintenance work as well as maintain the cleanliness of upkeep of the facility. This is an individual who takes pride in their work. 

Job Title: Facilities Supervisor
Reporting to: Experience Manager
Direct Reports: Porters

Qualifications:

• 3+ years of relevant experience as a facilities manager (preferably in an events environment).

• Experience working on building maintenance projects.

• Excellent customer service.

• Strong interpersonal and social skills.

• Pleasant demeanor and proactive attributes.

• Polite and professional mannerism.

• Basic arithmetic calculation abilities.

• Sound verbal and written communication skills.

• Able to stand for long hours at a time. 

• Able to lift up to 50lbs

• Positive, self-motivated attitude

• Attention to detail & strong organizational skills

• Ability to work environment where you will work hands on and independently

• Strong communication skills

• All qualified candidates are required to pass a criminal background check.

Responsibilities:

• HAVE FUN!

• Carry out basic minor repairs & facility improvements

• Clean all common room areas including the kitchen, meeting rooms as well as production and experience areas

• When applicable post safety signs around the space (wet paint, wet floor etc.)

• Respond to any major spills or cleaning crises

• Remove litter and trash from common areas multiple times a day

• Report on inventory of cleaning supplies to the manager

• Take initiative and perform tasks with minimal direction

• Direct guests to relevant personnel for solutions

• Maintain a professional image at all times

• Ensure equipment and facilities are safe, clean and organized

• Report any safety concerns or violations to supervisors

Success in this Role Looks Like…

• Ensure that venue is clean at all times

• Maintain budgeted amount for outside maintenance

• Maintain a positive attitude at all times

• Minimize all safety hazards

• You’re having FUN!

Job Type: Full Time (Hourly)

Inclusivity Commitment: Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

NYC Salary Range: $50,000 - $65,000

Submit inquiries here.

Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

The Slimetender is the most critical role to the venue and plays a leading role in the daily operation and management of Sloomoo Institute creating an inclusive culture and a warm welcome for our guests, volunteers and team members. As a slimetender you will be trained on multiple stations and will “own” each station as necessary. You will bring a positive and empowering attitude to the team, and your motivating approach will ensure delivery to a high standard across the site. You will be able to work with a diverse group of slimetenders and demonstrate leadership, flexibility and a proactive and diplomatic approach to problem-solving and the overall guest experience..

Job Title: Slimetender
Reporting to: Manager on Duty
Direct Reports: None

Qualifications:

• A fun loving, outgoing individual

• Fluency in reading, writing and speaking English (proficiency in other languages a plus but not required)

• Ability to work a consistent schedule including weekends, evenings and holidays.

• This position requires prolonged periods of standing, walking, repetitive motions, arm waving, bending, kneeling and climbing, at times while wearing a costume or uniform. 

• All applicants must be able to lift up to 50 lbs.

• All candidates should have reliable transportation to service site.

• All qualified candidates are required to pass a criminal background check.

Expected experience and characteristics:

• High energy, bubbly, people-loving personality

• Passionate about working with families/children

• Fearlessness in front of a group (kids & adults)

• High school diploma preferred

• Great guest service attitude

• Ability to manage and diffuse difficult situations

• Strong attention to detail

• Ability and/or comfort to work in large-group environments with multiple staff and up to several dozen guests at a time. 

• Public speaking comfort and experience required.

• At least 6+ months of previous professional experience in the guest service, entertainment/events, theme park, hotel, amusement park or hospitality industry preferred

Responsibilities:

• HAVE FUN!

• Ensure the policies & procedures of each experience is operating to standard, enabling guests to move efficiently through each experience and have a GREAT time while doing so.

• Scan and redeem tickets within the experience, keeping account for room capacity and guest flow.

• Enthusiastically host & operate various attractions within Sloomoo Institute, including games, experiences, photo ops, and challenges, all while serving as a personable, approachable, positive personality for all guests at all times.

• Occasional upkeep/cleaning of experience-specific props attractions in alignment with design team specifications, reporting any deficiencies to relevant managers.

• Provide world class guest service to our guests, facilitating guest feedback and concerns to management as necessary.

• Maintain brand integrity throughout the experience as well as outside Sloomoo

• Identify, report and log any damage or repairs. 

Success in this Role Looks Like…

• Delivering high-level experiences by engaging with guests.

• Being an ambassador of the Sloomoo Brand throughout the site.

• Ensure that safety is the top priority at the institute. 

• Always smiling and delivering excellent guest service at all times. 

• Support team members as necessary

• You’re having FUN!

Job Type: Full Time (Hourly), Part Time (up to 29 hours/week), Seasonal

Inclusivity Commitment: Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

$18 - $22/hr based on experience

Submit inquiries here.

Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

The slimemaker is a most critical role to Sloomoo and plays leading role in the daily operation and management of Sloomoo Institute creating an inclusive culture and a warm welcome for our guests, volunteers and team members. As a slimemaker you will be trained on multiple stations including packing, clay toppers, stickering and more and will “cover” each station as necessary. You will bring a positive and empowering attitude to the team, and your motivating approach will ensure delivery to a high standard across the site. You will be able to work with a variety of slimemakers and demonstrate leadership, flexibility and a proactive and diplomatic approach to problem-solving.

Job Title: Slimemaker
Reporting to: Manager on Duty
Direct Reports: None

Qualifications:

• High school diploma preferred

• Great guest service attitude

• Ability to handle difficult situations

• Enjoys working with families/children

• Strong attention to detail

• Ability and/or comfort to work in large-group environments with multiple staff and up to several dozen guests at a time. 

• At least 6+ months of previous professional experience in the guest service, entertainment/events, theme park, hotel, amusement park or hospitality industry preferred

• All qualified candidates are required to pass a criminal background check.

Responsibilities:

• HAVE FUN!

• Ensure the policies & procedures of each experience within the production is operating safely and efficiently

• Occasional upkeep/cleaning of location in alignment with required specifications, reporting any deficiencies to relevant managers.

• Maintain brand integrity throughout the experience.

• Identify, report and log any damage or repairs.

• Fluency in reading, writing and speaking English (proficiency in other languages a plus but not required)

• Ability to work a consistent schedule including weekends, evenings and holidays.

• This position requires prolonged periods of standing, walking, repetitive motions, arm waving, bending, kneeling and climbing, at times while wearing a costume or uniform. 

• All applicants must be able to lift up to 50 lbs.

• All candidates should have reliable transportation to service site.

Success in this Role Looks Like…

• Ensure safety is top priority at all times.

• Ensure the product you are making achieves the Sloomoo Institute quality standard.

• Provide the manager on duty team feedback on how to improve the production process

• Successfully complete daily goals and tasks

• Support team members as necessary

• You’re having FUN!

Job Type: Full Time (Hourly), Part Time (up to 29 hours/week), Seasonal

Inclusivity Commitment: Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

$18 - $22/hr based on experience

Submit inquiries here.

Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

Our clay artists are the creative behind our Sloomoo Slime Magic. In addition to assisting in the creation, packing and processing of our over 50 unique and craft slimes, our artists will focus on the design and delivery of the intricate clay designs that accompany some of our products (Check some of them out at SloomooInstitute.com!) Quality, consistency and timeliness are key performance indicators in clay artistry at Sloomoo, as you may be challenged to make 25-100 clay toppers each day, and we want to make sure the last clay piece is just as perfect as the first! 

Job Title: Clay Artist

Reporting to: Manager on Duty

Direct Reports: None

Qualifications:

• High school diploma preferred

• Great guest service attitude

• Ability to handle difficult situations

• Enjoys working with families/children

• Strong attention to detail

• Ability and/or comfort to work in large-group environments with multiple staff and up to several dozen guests at a time.

• At least 6+ months of previous professional experience in the guest service, entertainment/events, theme park, hotel, amusement park or hospitality industry preferred

• All qualified candidates are required to pass a criminal background check.

Responsibilities:

• HAVE FUN!

• Ensure the policies & procedures of each experience within the production is operating safely and efficiently

• Occasional upkeep/cleaning of location in alignment with required specifications, reporting any deficiencies to relevant managers.

• Maintain brand integrity throughout the experience.

• Identify, report and log any damage or repairs.

• Fluency in reading, writing and speaking English (proficiency in other languages a plus but not required)

• Experience in areas of physical artistry - claymaking, sculpting, pottery, painting or similar.

• Ability to work a consistent schedule including weekends, evenings and holidays.

• This position requires prolonged periods of standing, walking, repetitive motions, arm waving, bending, kneeling and climbing, at times while wearing a costume or uniform.

• All applicants must be able to lift up to 50 lbs.

• All candidates should have reliable transportation to service site.

Success in this Role Looks Like…

• Ensure safety is top priority at all times.

• Ensure the product you are making achieves the Sloomoo Institute quality standard.

• Provide the manager on duty team feedback on how to improve the production process

• Successfully complete daily goals and tasks

• Support team members as necessary

• You’re having FUN!

Job Type: Full Time (Hourly), Part Time (up to 29 hours/week), Seasonal

Inclusivity Commitment:

Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

$18 - $22/hr based on experience

Submit inquiries here.

Sloomoo Institute is a rapidly growing, interactive experience based on play, joy, #satisfying, thanks to ASMR, hand-made slime and other sensory-oriented interactive moments. The mission: Deliver Joy. Co-Founders, Karen & Sara, created the brand after finding the magic of playing with slime in their personal lives - Sloomoo Institute is layered with a philanthropic mission to offer stress relief and reprieve from the digitally-driven world as well as invite inclusivity. The brand has close ties to mental health non-profits and a commitment to supporting neurodiversity both through the experience itself and the workforce. The immersive brand launched in NYC in October of 2019, attracting 30,000 guests per month and over 10B media impressions. Created to delight kids and kids-at-heart, Sloomoo Institute is building out a media program, additional locations and developing innovative ways to approach sensory oriented play for everyone. 

Our Slime Mixologists play an important role in our Slime Kitchen, as they are the creators and keepers of all of our slime base mixing recipes. We use industry-grade kitchen tools to produce upwards of 50-100 gallons of slime per day, including varieties of textures, colors, scents, and more. Attention to detail is vital, as is the ability to follow a recipe, and continually quality check your final product. Most importantly - have fun! This role is responsible for creating a product that positively impacts hundreds of children and families per day, so take pride and passion in your role!

Job Description: Slime Mixologist (Mixer)

Reporting to: Manager on Duty

Direct Reports: None

Skills that are required for this position:

• Experience in kitchen work, using kitchen mixers, following recipes, etc. Restaurant kitchen staff, bakery experts, production line team members are all encouraged to apply.

• Fluency in reading, writing and speaking English (proficiency in other languages a plus but not required)

• Ability to work a consistent schedule including weekends, evenings and holidays.

• This position requires prolonged periods of standing, walking, repetitive motions, arm waving, bending, kneeling and climbing, at times while wearing a costume or uniform.

• All applicants must be able to lift up to 50 lbs.

• All candidates should have reliable transportation to service site.

• All qualified candidates are required to pass a criminal background check.

Experience and characteristics we’d like to see:

• High school diploma preferred

• Great guest service attitude

• Ability to handle difficult situations

• Enjoys working with families/children

• Strong attention to detail

• Ability and/or comfort to work in large-group environments with multiple staff and up to several dozen guests at a time.

• At least 6+ months of previous professional experience in the guest service, entertainment/events, theme park, hotel, amusement park or hospitality industry preferred

Slimemaker Job Description:

• HAVE FUN!

• Ensure the policies & procedures of each experience within the production is operating safely and efficiently

• Occasional upkeep/cleaning of location in alignment with required specifications, reporting any deficiencies to relevant managers.

• Maintain brand integrity throughout the experience.

• Identify, report and log any damage or repairs.

• Success in this Role Looks Like…

• Ensure safety is top priority at all times.

• Ensure the product you are making achieves the Sloomoo Institute quality standard.

• Provide the manager on duty team feedback on how to improve the production process

• Successfully complete daily goals and tasks

• Support team members as necessary

• You’re having FUN! 

Inclusivity Commitment:

Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

$18 - $22/hr based on experience

Submit inquiries here.